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Frequently Asked Questions

General Information

When confronted with negative claims on your credit report, it's understandable that you would have a number of questions. You’re not alone. Not surprisingly, many people have the same questions about credit restoration, so we've listed the most common ones here.  If your question is not on this page, or if you want more information, feel free to contact us.

Can I consult with someone at CallCreditRX.com before I decide to sign-up?

Absolutely!  We encourage you to call or Chat Online with one of our professional credit analysts and ask any questions that may help you in determining the best solution for your credit needs.  Call 1-800-750-5027 to talk to someone now or just join our Chat Online Service now.  You can also visit the Contact Us page on our site and contact one of our representatives at your convenience to learn more about your credit report repair options.

Why should I choose CallCreditRX.com instead of another credit repair firm?

We Get Results.  There are several factors that set us apart from our competitors.  CallCreditRX.com prides itself on our results, superior customer service and utmost respect for clients.  We stay current on consumer credit laws and economic issues, and we utilize the newest technology and proven techniques to ensure successful removal of inaccurate credit report information for our clients. 

CallCreditRX.com provides the following advantages:  Your case is reviewed by a personal Credit Advisor with a complete understanding of your legal rights under all applicable Federal statutes.  We stay current on consumer law as it pertains to credit repair and credit bureaus to make sure that our clients receive the best possible results.  You will work one on one with your personal Case Advisor who is also well educated in credit repair techniques and Certified in the Fair Credit Reporting Act.  Unlike other credit repair companies, your privacy and confidentiality (especially with regard to your social security number, credit card number and credit report information) are protected with CallCreditRX.com. 

What services does CallCreditRX.com provide?

At CallCreditRX.com, we understand that everyone's credit report and financial situation are unique, which is why we offer comprehensive, personalized and proven credit repair programs.  When you become a CallCreditRX.com client, we will customize your credit repair program to your exact credit situation and goals.  We will ensure you will receive not only affordable, but premier credit report repair and superior customer service.  Our pay by performance program is based upon extensive research of consumer credit laws, experience with credit bureau and creditor tactics, and persistence for our clients.  Our program is 100% legal and have helped tens of thousands of Americans correct and update their credit profiles resulting in higher credit scores.

Does CallCreditRX.com offer any guarantees?

Our GUARANTEE is SIMPLE.... You only pay for what goes away!!! 

Does CallCreditRX.com bill in advance for services?

No! CallCreditRX.com Does Not Charge in Advance For Credit Repair Services. In compliance with the Credit Repair Organizations Act, we only charge for credit repair services after they have been fully rendered.  Your 'First Payment' to CallCreditRX is made after we have  removed your first negative accounts from your credit files.

What is Jump-start?

CallCreditRX.com understands how important it is to improve your credit and we are prepared to 'JUMP START' the process. Sign up now and we will immediately get you into our system (Monday – Friday), assign you a case advisor and prepare your case for disputing.  All of this is done before you spend a penny!  Although billing information is collected at sign up, your credit card is not charged until at least 5 days after you sign up.  During those first five days, we will set up your case, assign you a case advisor, assist you in getting your credit reports, and then once received we will enter them on your case.  You can cancel at anytime without any penalty.  CallCreditRX.com charges only for services that have been fully rendered.

What if a friend or family member wants to sign up too, can we get a discount?

CallCreditRX.com is proud to offer a couples' discount for any two people that seek our services.  Although you may not be related and you may not be a couple you still deserve a discount.  So, sign up for the couple’s program and get our services at a discounted price.  We will still set up two separate accounts, one for each of you to ensure the best service and results possible, however the billing does have to be together to get the discount.  Contact us today and get started on a better financial future for both of you.

Can you remove a bankruptcy, foreclosure, repossession or student loan from my credit report?

If you have any of the above on your credit history, you may have given it up as a lost cause, anticipating lengthy and costly litigation and insurmountable legal roadblocks. But the truth is, it’s not necessarily so. According to the federal government, these seemingly “high-ticket” items are subject to the same legal requirements as any other claim: they must be 100% accurate and verifiable, and the credit agency must provide proof within 30 days of a challenge to the claim. CallCreditRX pursues these claims as aggressively and thoroughly as we do any other item on your credit report.

does the credit recovery process work?

When you sign up with CallCreditRX, you enlist a personal credit advisor who explores every aspect of your credit report, then launches a comprehensive investigation of creditors’ claims. We are experts in credit and finance law, and hold the collection agencies and credit bureaus to the toughest requirements set forth by law. We place the burden of proof where it belongs – with them. If they cannot absolutely prove the accuracy and validity of a claim, we immediately challenge it and have it removed from your credit history.

How long does it take?

By law, credit agencies must respond to a challenge — with proof — within 30 days, so most of our clients see results within the first 45 days. However, every credit report is different, so we take each case on an individual basis. We will develop a strategy that is specific to the unique needs of your particular case.

Is it legal?

Not only is the credit recovery process legal, it is your right. By law, you are entitled to dispute any negative claims on your credit report.

How is CallCreditRX different from credit repair companies? Our extensive knowledge of credit law and our three-pronged investigative approach set us apart from other companies. We are well-versed in the complexities of the evidence that is required of creditors when making a claim, and we are well-prepared to determine if they have met that demand. Furthermore, we are exhaustive in our investigations, exacting the full burden of proof from the credit bureau, collection agency and the original creditor.

Can I restore my own credit?

It is your legal right to repair your credit on your own. However, there is a significant risk in working to restore your credit by yourself. CallCreditRX knows what to look for and what is required of creditors in order for them to collect on their claims. We can challenge any credit claim and demand proof of its legitimacy, and work to remove claims that do not meet the burden of proof.

How much does your service cost?

Our prices are some of the lowest in the industry for our type of services. Our pricing structure is as follows:

Credit Improvement before Payment Program™

  $50 ea. $45 ea. $40 ea. $35 ea.

Number of Negative
Items Removal

Equifax, Transunion & Experian
1 - 5 6 - 10 11 - 15 16 - up

Personal Case Setup exclusive CCRX
ACCESS Platform

Credit Evaluation and
Recommendations*

On Going Support &
Credit Education


*As per the FCRA Only items that are not 100% accurate, verifiable, and timely are allowed to be on your credit report, we challenge the credit bureaus to prove these items are 100% accurate, verifiable, and timely. Qualified items are determined in phase 1 (prior to your 1st payment) based on client input. According to CROA Credit repair organizations are forbidden from telling a client to dispute an item that is 100% accurate, verifiable, and timely

*Value client discounting for timely submission of monthly credit bureaus and required payment scheduled

Requirements:
* Must be at least 18 years of age, have a valid debit or credit card, be active or enrolled in a Credit Monitoring Service to monitor our progress during the credit repair process. You will be automatically enrolled in The CallCreditRX Prescription Membership 30 day FREE Trial Offer, after 30 days you agree to be charged $7.95 / Month to maintain membership access. You can cancel your subscription at any time, and it is not required for continued participation in the CallCreditRX Exclusive "Improvement Before YOU Pay" Credit Repair Program.



What type of information does CallCreditRX.com collect?

The personal information that we collect is limited to the information that you provide to us when you sign up and use our services.  This information consists of your name, address, email address, phone number, social security number, date of birth, and billing information.  Additionally, you will provide the information contained on your credits reports to CallCreditRX.com  when you send us a copy of your three credit reports.  All personal information that is provided to and maintained by CallCreditRX.com is available for your review and edit directly through our online Client Access Center.  Additionally, you may contact us if you would like us to review and update any of your personal information for you.

Does CallCreditRX.com disclose personal information?

CallCreditRX.com will not share, sell, transfer or convey your personal information to any unaffiliated companies or third parties.  CallCreditRX.com maintains strict confidence of your personal information.  We even have strict policies for all CallCreditRX.com employees when it comes to sharing personal information internally. 

How does CallCreditRX.com protect personal information?

CallCreditRX.com safeguards the security of the data you send us with physical, electronic, and managerial procedures.  We urge you to take every precaution to protect your personal data when you are on the Internet.  Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.  The CallCreditRX.com Credit Services web site uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required.  To sign up for CallCreditRX.com's service, or to log into the client section of the web site, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer.  This protects the confidentiality of your personal information and credit card information while it is transmitted over the Internet.

 

We understand how important a good credit rating is in today's world. 
Let us assist you, your family and your friends to a better financial future!



 


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No Upfront Fees
No Monthly Fees
Pay as low as $35 per deleted item
Our Better than 100% GUARANTEE... You only pay for what goes away!!!